Frequently Asked Questions

1. Is The Golden Cascade jewellery authentic?

Yes, we only supply jewellery made from high-quality materials such as premium metal, American Diamonds, and pure glass bangles. Every product goes through a quality check before dispatch.

2. How can I choose the right bangle size?

Our website has a detailed “Bangle Size Guide” with step-by-step instructions. You can also measure the inner diameter of your existing bangle to confirm your size.

3. How can I cancel my order?

NOTE: You may request to cancel your order within 12 hours of placing it. Once this period has passed, the order will be processed and cannot be canceled.

 You can cancel your order anytime before it is dispatched:

• 1. Login → Go to My Orders → Select your order.
• 2. Click Cancel Order (visible only if not shipped).
• 3. You’ll get a confirmation by email/WhatsApp.

OR

If you're not logged in then.

Once shipped, orders cannot be cancelled.

4. How many days does delivery take?

Within India, delivery usually takes 5–7 working days. For metro cities, it can be as fast as 3–4 days.

5. Is Cash on Delivery (COD) available?

Yes, we offer COD service. You can also enjoy extra discounts on prepaid orders.

6. Does The Golden Cascade offer international shipping?

Yes, in addition to PAN India delivery, we also provide international shipping.

7. What if the size doesn’t fit?

If you receive the wrong size or it doesn’t fit comfortably, you can request an exchange within 7 days. Following our size guide before ordering is the best way to get the perfect fit.

8. Are these bangles skin-friendly?

Absolutely! We take pride in using hypoallergenic metals that are gentle on the skin, making them ideal for those with sensitive skin or metal allergies. Our materials are safe, non-reactive, and comfortable to wear for long periods.

9. Is this jewellery suitable for daily wear?

Yes, our metal and thread bangles are perfect for daily wear. Heavy bridal sets are recommended for occasional use.

10. Does The Golden Cascade launch seasonal collections?

Yes, we release limited edition designs during every festival and wedding season — including Diwali, Karwa Chauth, Eid, and wedding collections.

11. Do you offer discounts on bulk orders?

Yes, we provide special discounts on bulk and wholesale purchases. Please contact us via WhatsApp(+91-7827334456) or email(thegoldencascade@gmail.com) for details.

12. Are your bangles heavy or lightweight?

Most of our bangles are lightweight for comfortable daily wear. Heavy bangles are available mainly in bridal and party wear collections.

13. How do I claim the Buy 2 Get 1 Free offer?

• Add the eligible products to your cart.
• The free product will be Manually added, or the discount will apply at checkout (as per offer details).
• Complete your purchase and enjoy your extra item at no extra cost.

14. How can I Claim the Free Gift offer?

• Add products to your cart until you reach the minimum purchase amount mentioned in the offer.
• A free gift will appear at checkout automatically
• Just Complete your purchase, and your free gift will be shipped along with your order.

15. How long will it take to receive my order?

We typically deliver orders within 5–7 business days from the date of shipping. You’ll receive a tracking link so you can follow your parcel’s journey to your doorstep.

16. What makes your metal bangles different from others?

Our metal bangles are made from high-quality materials, ensuring durability, resistance to tarnishing, and long-lasting wear. Each bangle is carefully crafted with attention to detail and comes in a variety of designs, from classic to contemporary, making them suitable for all styles.

17. Are your bangles customizable?

Yes! We offer a range of customization options, including size & colours and design alterations. Whether you’re looking for a personal touch or a unique piece, our team can help create the perfect bangle for you.

18. How do I choose the right size bangle?

We offer a range of sizes to ensure the perfect fit. You can measure your wrist circumference and compare it with our size guide to find the best option. Additionally, we provide multiple sizes.

20. Can I wear metal bangles every day?

Yes, our metal bangles are designed to withstand everyday wear. They are resistant to tarnish and rust, making them perfect for daily use. Whether you wear them to work, on special occasions, or as part of your everyday look, they’ll maintain their beauty.

21. How do I take care of my metal bangles?

To keep your bangles looking their best, we recommend cleaning them gently with a soft cloth. Avoid exposure to harsh chemicals, perfumes, or moisture, and store them in a cool, dry place to prevent scratching or tarnishing.

22. Are your bangles available in different finishes?

Yes! We offer various finishes, including polished, matte, antique, and brushed, allowing you to choose the one that best suits your personal style and taste.

23. What types of metals do you use for your bangles?

We use a selection of high-quality metals, including stainless steel, sterling silver, gold-plated and brass. Each material is chosen for its strength, longevity, and aesthetic appeal, ensuring a beautiful and lasting bangle.

24. Can I gift a bangle to someone?

Absolutely! Our metal bangles make for thoughtful and elegant gifts. Whether for a birthday, anniversary, or special occasion, our bangles are beautifully packaged and ready for gifting.

25. Are there any discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. Whether you’re buying for a wedding, corporate event, or another large occasion, feel free to reach out to us for special pricing and offers.

26. Can I return or exchange my bangle?

Yes, we offer a return or exchange policy. If you’re not completely satisfied with your purchase, you can return or exchange your bangle within the specified return window. Please check our return policy for more details.

27. Do your bangles come with a warranty?

Yes, we offer a warranty for our metal bangles, covering any manufacturing defects. If you experience any issues with your bangle, please contact our customer service, and we’ll be happy to assist you with repairs or replacements.